Privacy policy

At Vrino Footwear, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or make a purchase from our website.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.


1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

Full Name

Phone Number

Email Address

Billing & Shipping Address

Payment Information

Technical Information

IP Address

Browser Type

Device Information

Cookies & Usage Data


2. How We Use Your Information

We use your information to:

Process and deliver your orders

Provide customer support

Send order updates and tracking details

Improve our products and website experience

Prevent fraudulent transactions

Share promotional offers and updates (only with your consent)


3. Payment Security

All online payments are processed through secure and trusted payment gateways. Vrino Footwear does not store your debit/credit card details on our servers.

We take appropriate security measures to protect your information from unauthorized access, misuse, or disclosure.


4. Cookies

Our website uses cookies to improve browsing experience and website performance. Cookies help us:

Remember your preferences

Analyze website traffic

Offer a better shopping experience

You can disable cookies through your browser settings if you prefer.


5. Sharing of Information

We respect your privacy and do not sell or rent your personal information to third parties.

Your information may only be shared with:

Payment gateway providers

Shipping and courier partners

Legal authorities if required by law


6. Marketing Communication

With your permission, we may send promotional messages via:

Email

SMS

WhatsApp

You can opt out of marketing communication at any time.


7. Data Retention

We retain customer information only for as long as necessary to:

Complete orders

Provide customer support

Comply with legal obligations


8. Your Rights

You have the right to:

Access your personal information

Request correction of inaccurate data

Request deletion of your information

Withdraw consent for marketing communication


9. Third-Party Services

Our website may include links or integrations with third-party services. We are not responsible for the privacy practices of those external websites or services.


10. Policy Updates

Vrino Footwear reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page.


11. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Vrino Footwear

📍 Plot No. 3159, Block J, DSIDC Industrial Area,
Narela, Delhi – 110040, India

📞 +91 8826483123